FAQ


How to use a wipebook with correctable markers:

 

How to use a wipebook and wipechart with dry erase markers:

 

 

Can I buy Wipebook products in stores?

 YES! See the list of stores below.

 

Our retail back to school pilot has come to an end, but if you prefer ordering Wipebooks via staples, you can find them at Staples.ca

 

Wipebooks can be found in walmarts across Canada! 

 

 

List of Independent Bookstores

 Ottawa, Ontario: Agora Bookstore  

                             

Ottawa, Ontario: Pivik (University of Ottawa)  

                                                            

Where do you ship?

At this time, we are equipped to ship to the below countries. More will be added shortly.

  • Australia
  • Canada
  • Denmark
  • France
  • Germany
  • Netherlands
  • New Zealand
  • United Kingdom
  • United States

 

When will I get my order if I ordered online?

For orders in the US and Canada, please allow up to 1 business day for processing and then from  3-6 business days for shipping.

For all other locations, please allow up to 2 business days for processing and then up to 4-7 business days for shipping.

 

When will I get a tracking number?

Once you place an order, you will get a confirmation e-mail with tracking information.

 

Can I get my order delivered to a PO Box or APO/FPO address?

In the US, we can only ship to a physical address. We cannot ship to APO, FPO or other army post office addresses.

In Canada and elsewhere, we can ship to almost any address, including PO Box addresses. 

 

What are your product dimensions, weight, and number of pages?

All of our products now have the Hypergloss patented film formula that is even easier to erase and makes for an awesome writing experience. 

Wipebook Pro

  • Size: Standard 8.5 x 11 or mini 5.8 x 8.25
  • Pages: 20 pages (10 leafs)
  • Variants: Available in ruled only
  • Weight: 0.66 lbs (~300g)
  • Binding: Brass wire-o binding
  • Staedtler 305F-9 (black) included
Wipebook Notebook
  • Size: Standard 8.5 x 11 or mini 5.8 x 8.25
  • Pages: 32 pages (16 leafs)
  • Variants: Standard comes in: ruled, plain, graph BUT the mini only comes in ruled
  • Weight: 1.0lbs (~500g)
  • Binding: Spiral

Wipebook Workbook

  • Size: 8.5 x 11 
  • Pages: 10 pages (4 leafs plus front and back covers)
  • Variants: ruled, plain, and graph 
  • Weight: 0.22 lbs (~100g)
  • Binding: Saddle stitch

Wipechart

  • Size: 24 x 36
  • Pages: 10 pages (20 leafs)
  • Variants: 1 side of the page is graph and 1 side is plain
  • Weight: 9 lbs (4 kg)
  • Binding: Viking screws

    What type of marker or pen can I use?

    We recommend 2 options with respect to the markers:

    a) Lumocolor Correctable: If you want to limit smudging and keep your notes and doodles for a longer period of time we suggest the Lumocolor Correctable markers by Staetler. These are hybrid-style markers that are a cross between a dry and wet erase. So they will "dry erase" for about up to 3 days. But don't worry the markings or doodles will still come off after about 3 days if you use a very lightly damped paper towel or micro cloth with a bit of water.  

    b) Expo Ultra Fines: If you are looking to use the Wipebook for temporary notes and doodles we recommend the Expo Ultra Fines. These will come off very easily with a dry paper towel for example or the expo cleaner. 

     

    How can I change my order?

    At this time, it is not possible to change a pending order. However, if you have not received a tracking number, please e-mail us at shopify@wipebook.com and we MIGHT be able to change your address if the order hasn't been induced in our carriers network.

     

    Can I scan Wipebook pages?

    Yes! Please see the following video for more explanation.